Returns & Exchanges

At ESK, we want you to love your skincare journey; if a product isn't the right fit for your skin, we offer a 30-day return policy for a refund or store credit. Please ensure items are returned in their original packaging to qualify for processing.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team at [email protected] with your order number and the specific items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the products in their original box or a padded mailer to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return label or ship via your preferred carrier to our quality control center for inspection.

• 4.
  Receive Your Refund

  Once our team verifies the condition of the return, your refund will be processed back to your original payment method within 5-7 business days.