Frequently Asked Questions
Everything you need to know about your ESK beauty journey.
Are ESK products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and designed to be gentle yet effective. We recommend performing a patch test before full application.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product for a full refund, excluding shipping costs.
Are your products cruelty-free?
Absolutely. ESK is committed to ethical beauty; we never test our products or ingredients on animals.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options like Afterpay.